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At tomsbd.com, we value your trust and are committed to protecting your privacy. As a customer-focused e-commerce platform based in Bangladesh, we understand the importance of keeping your personal information safe and secure. This article outlines how we collect, use, and protect your data when you interact with our website.
When you visit tomsbd.com, we may collect both personal and non-personal information. This includes your name, email address, phone number, billing/shipping details, and payment information when you place an order or create an account. We also collect data such as your IP address, browser type, device information, and pages you visit to help us improve your shopping experience.
We only use your personal information to provide better service. This includes processing your orders, delivering products, sending order updates, and responding to your inquiries. If you subscribe to our newsletter or agree to receive marketing emails, we may also send you exclusive deals, updates, and promotional content.
Your data also helps us understand our customers’ preferences, which allows us to improve our products, website features, and overall service.
Absolutely not — we never sell or trade your personal data. We only share your information with trusted third-party partners who help us operate our business, such as payment processors and shipping providers. These partners are required to keep your data confidential and secure.
In some rare cases, we may disclose your information if required by law or to protect our legal rights.
Your privacy is a top priority at tomsbd.com. We implement strong security measures, including SSL encryption and secure payment gateways, to keep your data safe from unauthorized access or misuse.
You have full control over your personal information. You can:
To make changes or request deletion of your data, just email us at support@tomsbd.com.
We use cookies to make your shopping experience smoother and more personalized. Cookies help us remember your preferences and analyze how our site is used. You can disable cookies in your browser settings if you prefer.
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of those sites. We recommend reading their privacy policies before sharing any personal data.
As our business grows, we may update this privacy policy to reflect changes in our practices or regulations. All updates will be posted on this page, and the “Effective Date” will be revised accordingly.
Have questions or concerns about your privacy? We’re here to help.
Privacy Policy – Secure Shopping at tomsbd.com
Effective Date: April 20, 2025
At tomsbd.com, we care deeply about your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the Digital Commerce Act of Bangladesh, Consumer Rights Protection Act, and international standards like the General Data Protection Regulation (GDPR).
Your trust is important to us — and we’re dedicated to providing a safe, secure, and transparent online shopping experience.
When you interact with tomsbd.com, we collect the following types of data:
Collected during order placement, account registration, or contacting support:
Collected automatically to improve site performance:
We only collect data that is essential for a smooth and personalized shopping experience. Your information may be used to:
We never sell or rent your personal data.
Your personal data is shared only with trusted partners under strict confidentiality agreements:
All third-party providers are GDPR-compliant and follow data protection regulations.
Your security is our top priority. We use:
Our systems are regularly monitored and updated to ensure data safety.
tomsbd.com complies with all relevant local and international privacy laws, including:
By using our website, you consent to this policy and agree to its terms.
You have full control over your personal data. You can:
To exercise these rights, email us at support@tomsbd.com
We use cookies to:
You can manage or disable cookies via your browser settings at any time. Read our full Cookies Policy for more details.
If you’re accessing tomsbd.com from outside Bangladesh, please note that your data will be processed in accordance with local laws and international standards such as GDPR.
We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Any updates will be posted on this page with the revised effective date.
We encourage you to review this policy regularly to stay informed.
If you have any questions, concerns, or requests about your data or this policy, please contact us:
Email: support@tomsbd.com
Website: https://tomsbd.com
Your privacy is our promise. Thank you for trusting tomsbd.com — your secure and reliable e-commerce destination in Bangladesh.