Welcome to tomsbd.com — your reliable e-commerce destination for quality gadgets, accessories, and digital products in Bangladesh. By using our website, you agree to be bound by the following Terms and Conditions, which govern your access, usage, and transactions on tomsbd.com.
Please read this policy carefully before using our platform.
🛍️ 1. Acceptance of Terms
By accessing, browsing, or making a purchase on tomsbd.com, you agree to these Terms and Conditions, along with our:
If you do not agree, please do not use our website.
👤 2. User Eligibility
To shop on tomsbd.com, you must:
Be at least 18 years old or under parental supervision
Provide accurate and complete information during registration
Use a valid payment method owned by you or authorized for use
💳 3. Orders & Payment
All prices are shown in Bangladeshi Taka (BDT) and are inclusive of applicable VAT, unless stated otherwise.
We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, or suspicious activity.
Payment must be completed in full before we dispatch your order.
Accepted payment methods include:
Mobile banking (e.g., bKash, Nagad, Rocket)
Credit/Debit cards
Bank transfer (if available)
🚚 4. Shipping & Delivery
We aim to deliver your products on time as per our Shipping Policy.
Delivery times are estimates and may vary due to external factors.
We are not liable for delays caused by courier companies or natural events.
🔄 5. Return, Refund & Cancellation
Our Refund & Returns Policy explains the process for handling product returns, digital delivery issues, and refunds.
You may request a return or refund within 3 days of receiving your product.
Cancellation of orders is possible before shipment only.
📲 6. Account Responsibility
You are responsible for maintaining the confidentiality of your account and password. You agree to:
Notify us immediately of any unauthorized use
Accept responsibility for all activities under your account
We reserve the right to suspend or delete accounts involved in fraud, abuse, or suspicious behavior.
📜 7. Intellectual Property
All content on tomsbd.com, including images, product descriptions, logos, texts, and digital materials, is the intellectual property of tomsbd.com or its licensors.
You may not copy, modify, distribute, or reproduce any content without written permission.
🚫 8. Prohibited Activities
You agree not to:
Use the website for unlawful purposes
Upload or distribute malicious software or spam
Attempt to hack or bypass security systems
Misuse promotions or coupon codes
Impersonate others or provide false information
⚖️ 9. Legal Compliance
tomsbd.com strictly adheres to:
Digital Commerce Act 2018 (Bangladesh)
Consumer Rights Protection Act 2009
ICT Act 2006
Applicable global data privacy standards (e.g., GDPR, if relevant)
Violations of these laws may result in legal action.
🛡️ 10. Limitation of Liability
While we aim to provide accurate product information and secure services, tomsbd.com is not liable for:
Product misuse or customer negligence
Temporary unavailability of the website
Losses due to incorrect delivery info or third-party actions
Our liability is limited to the purchase amount paid for the affected product or service.
🔁 11. Modifications to Terms
We may update these Terms & Conditions from time to time to reflect legal, technical, or operational changes. Updated versions will be posted on this page with a revised date.
Continuing to use the website after changes means you accept the updated terms.
📩 12. Contact Us
For questions about these Terms, or if you need clarification, feel free to reach out:
